A Success Story Measurable by More Than a High-Quality Dredge

SOURCE: DSC Dredge | November 25, 2021

Reserve, Louisiana – Dredging…what is it? Dredging, by definition, is the process of removing the sediment from a water body (reservoir or channel), transporting, and depositing it at another location far away. For some, dredging is undertaken for a variety of reasons including mining, navigation, environmental remediation, flood control, and the emplacement of structures (e.g., foundations, pipelines, and tunnels). 

The question now is what makes a company or service a success story when it comes to dredging – is it only the equipment, or does it extend further?  According to Taylor Hancock, Quarry Organizations Supervisor for Gerke Excavating Inc., “It’s the ability to provide quality service while building long standing relations,” goals that her family’s company has stood on since 1946.  Gerke Excavating, located in Tomah, WI offer services that include not only excavating, site grading and trucking but also crushing and decades of experience in various mining techniques. So, after much industry research, this family-owned business made the decision to purchase a customized dredge from DSC Dredge. Wayne McGinnis, Mining Operations Supervisor with Gerke Excavating Inc. noted, “After speaking with Charles Johnson, DSC’s Director of Domestic Dredge Sales, I knew immediately that DSC was the right choice. Throughout the entire process I never felt like I was a bother, or asking too many questions. He was always accessible, and his response time was exactly the way we would operate with our clients – it felt like home.” DSC Dredge is a family-owned dredge manufacturing company based in Reserve, LA whose superior customized technology and dredging solutions lead the industry throughout 50 different countries.

While Gerke was no stranger to dredges, it was made clear that the current dredge they were utilizing just wasn’t cutting it. The materials they were attempting to liberate were too hard and required a highly powered customized cutter head dredge. Specifically, a Custom 10300 Series Electric Marlin Dredge with Digging Jet which includes DSC’s highly innovative, user-friendly bottom visualization system, DSC VISION.  According to McGinnis, “DSC Vision has been a phenomenal system, it is very helpful for the operators, and has exceeded all expectations. The software is incomparable to anything else we have ever utilized.”

“The entire process, from delivery to set up and support has been phenomenal,” stated McGinnis. He continued to share his experience, noting that from the beginning his team was made to feel like family, not just another customer.  “To know I can pick up the phone and call Bill (DSC’s co-owner, EVP of Product Development and CTO) and get immediate feedback is a great feeling.”

Hancock echoed similar sentiments, “Throughout my own family, across all generations, starting with my great grandpa Allan who started the company and then through my dad, it was always taught, ‘you have to take care of your customers and community’ and this is the feeling I get every time we interact with DSC. The feeling of continuous support; that we have nothing to worry about.” She recalled how much it meant to everyone when Bill Wetta came out to their site to just “check in” on their jobs.  That personal touch demonstrated that DSC cared not just about the delivered dredge and its performance, but also about the Gerke team and their own success.  “To know there are other companies out there that value their clients the way we do means a lot. It showed us everyone has boots on the ground and are ready to interact.  The experience of the two teams working together – DSC’s product support guys and our dredge operators, was so positive that it was honestly one of the best experiences we’ve had.”

Gerke Excavating has a strong foundation with well over three decades of experience mining limestone and over a decade with frac sand.  While they have been dredging for six years, future expansion is already being discussed.  

“DSC values our partnership with the Gerke family. As they have shared, our business models are very similar, and our values are aligned which made this a win-win relationship all around.  We are excited to be a part Gerke’s continued growth in the dredging industry.” commented William J. Wetta, DSC Dredge.

At DSC Dredge, we help customers make THE RIGHT CHOICE, and this opportunity was no different. DSC designs and manufactures high quality, durable cutter suction and underwater pump mining dredges. Quality, Innovation, Service, Commitment and Customization are key DSC attributes which explain the reasons customers choose to work with DSC. DSC Dredge operates from three manufacturing facilities located in Reserve, LA, Poplarville, MS, and Greenbush, MI.  For more information about the company and its products, services and customized solutions, please visit www.dscdredge.com.

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156 Airport Road, Reserve, LA 70084
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Customers who place their trust in DSC Dredge experience added benefits that go far beyond simply purchasing the right dredge. We forge a long-term relationship with you through our one-on-one attention to your unique story, working with your application details and applying our engineering expertise. We round out your experience with our ongoing operations training and timely, knowledgeable parts and service support. The hallmarks of our success are our commitment to our Customers, paired with our Designs, Customization, Quality, Value and Resale worth.

Dredge Equipment Customization
At DSC Dredge, we specialize in customizing dredging equipment to meet the exact requirements of your unique application. DSC Dredge employs the largest dredge design/engineering team among all North American and most global manufacturers. Our roots go back more than 60 years as a family-owned and -operated dredge manufacturer. And during that time, we have built hundreds of dredges. Our six standard dredge models are world-class. But our strength lies in our ability to modify or custom design any dredge to fit almost any application.

How do we do it?

  • We explore all of the details of your project, such as the materials being dredged, length of flow run, depths, discharge point elevation, engine and pump preference and any other relevant information.
  • You may require extreme dredging depths, deeper hulls or increased excavation power. We can make all of that happen and more.
  • We involve you in every aspect of building your dredge—from specification and options to manufacture to delivery, training and maintenance.
  • Upon delivery, your dredge typically will be assembled by DSC Dredge personnel and placed in service only after we run it through intensive testing.
  • We then fully train your operating staff to ensure they understand the unit and its functions, so they can quickly and competently begin dredging your project.

Dredge Operation Training and Education
DSC Dredge offers numerous different and flexible training options for companies that are new DSC dredge owners. We also offer training to any company that seeks to educate its personnel on dredge operation, mine planning, dredge maintenance or maximizing dredging efficiency—even if the company operates other dredge brands.

All new DSC Dredge owners have access to a 2-day training course at DSC’s primary U.S. training facility in Reserve, Louisiana, as well as onsite operational training when the dredge is officially launched. The first day of training reviews the fundamentals of dredging, while the second day focuses on the specific operations and maintenance of the new dredge. For more information about DSC Dredge’s training options, please visit website.

Ongoing Customer Support
DSC Dredge’s Product Support Services team are the people our customers turn to throughout the entire time they own our equipment, to help keep them operating at peak efficiency and minimize downtime. The DSC Dredge product support services department offers dredge repairs and maintenance, training, retrofits, fitness surveys and dredge relocations. We also conduct onsite dredging equipment surveys, with recommendations for equipment upgrades and improvements that will increase production.